Frequently Asked Questions

Included on this page are the most frequently asked questions about hospice care. If you don’t find the answer to your questions here, please contact us.

When should a decision about entering a hospice program be made and who should make it?

At any time during a life-limited illness, it is appropriate to discuss all of an individual’s care options, including hospice care. The decision belongs to the individual. Understandably, most people are uncomfortable with the idea of stopping aggressive efforts to “beat” the disease. Hospice staff members are highly sensitive to these concerns and are always available to discuss them with the individual and their family.

Should I wait for our physician to raise the possibility of hospice, or should I raise it first?

The individual and their family should feel free to discuss hospice care at any time with their physician, other health care professionals, clergy or friends.

Can a hospice patient who shows signs of recovery be returned to regular medical treatment?

Yes. If the individual’s condition improves and the disease seems to be in remission, patients can be discharged from hospice and return to aggressive therapy or go on about their daily life. If the discharged individual should later need to return to hospice care, Medicare and most private insurance will allow additional coverage for this purpose.

What does the hospice admission process involve?

One of the first things the hospice program will do is contact the individual’s physician to make sure he or she agrees that hospice care is appropriate for the individual at this time. The individual will be asked to sign consent and insurance forms. These are similar to the forms individuals sign when they enter a hospital. The Hospice Election Statement says that the patient understands that the care is palliative (that is, aimed at pain relief and symptom control) rather than curative. It also outlines the services available. The form Medicare patients sign also tells how electing the Medicare hospice benefit affects other Medicare coverage.

How do I receive services?

Referrals come to Hope Hospice and Palliative Care from a number of sources, not just from physician referrals. Anyone can make a referral. Neighbors, friends, and family members who are aware of the needs of their loved one may contact us directly.

Is there any special equipment or changes I have to make to my home before hospice care begins?

Hospice will assess your needs, recommend any equipment, and help arrange to obtain any necessary equipment. Often the need for equipment is minimal at first and increases as the disease progresses. Hospice will also assist in any way to make home care as convenient, clean and safe as possible.

How many family members or friends does it take to care for a patient at home?

There is no set number. One of the first things our hospice team does is prepare an individual care plan that, among other things, addresses the amount of caregivers needed by the individual. Hospice staff visits regularly and are always accessible to answer medical questions, provide support, and teach caregivers.

Must someone be with the patient at all times?

In the early weeks of care, it is usually not necessary for someone to be with the individual all the time. Later, however, since one of the most common fears of individuals is the fear of dying alone, hospice generally recommends someone be there continuously. While family and friends do deliver most of the care, hospice provides volunteers to assist with errands and to provide a break and time away for primary caregivers.

What specific assistance does hospice provide home-based patients?

Hospice patients are cared for by a team of physicians, nurses, social workers, counselors; hospice certified nursing assistants, clergy, therapists, and volunteers. Each provides assistance based on is his/her own area of expertise. In addition, hospice provides medications, supplies, equipment, and hospital services, related to the terminal illness.

Does hospice do anything to make death come sooner?

Hospice neither hastens nor postpones dying. Our goal is to keep the patient as alert and comfortable as possible.

Is care for the patient at home the only place hospice care can be delivered?

No. Although 90% of hospice patient time is in a personal residence, some patients live in nursing homes or senior living facilities.

How does hospice “manage pain”?

Hospice believes that emotional and spiritual pain is just as real and in need of attention as physical pain, so it can address each. Hospice nurses and doctors are up-to-date on the latest medications and devices for pain and symptom relief.

Will medications prevent the patient from being able to talk or know what’s happening?

Not usually. It is the goal of hospice to have the patient as pain free and alert as possible. By constantly consulting with the patient, hospice teams have been very successful in reaching this goal.

Is hospice affiliated with any religious organizations?

No. While some churches and religious groups have started hospices (sometimes in connection with their hospitals), these hospices serve a broad community and do not require patients to adhere to any particular set of beliefs.

Is hospice care covered by insurance?

Hospice coverage is widely available. Coverage is available from Medicare and Medicaid, by most private insurance providers, and the VA systems.

If the patient is eligible for Medicare, will there be any additional expense to be paid?

Medicare covers all services and supplies for the hospice patient related to the terminal illness.

If patient is not covered by Medicare or any other health insurance, will hospice still provide care?

The first thing hospice will do is assist families in finding out whether the patient is eligible for any coverage they may not be aware of. Hospice can provide limited care for anyone who cannot pay using money raised from the community or from memorial or foundation gifts.

Does hospice provide any help to the family after the patient dies?

Hospice provides continuing contact and support for caregivers for 13-months following the death of a loved one. Hospice sponsors bereavement groups and support for anyone in the community who has experienced a death of a family member, a friend, or similar losses. See the Hope Hospice Grief & Loss Program for more information.